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Registration Now Open: SurveyVitals Virtual Summit 2021

The Quality Payment Program (QPP) falls under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). It is a value-based program that determines reimbursement for clinicians treating Medicare patients.

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    Wait Times: Top 5 Patient Comments August 26, 2021

    The effect of wait times on the patient experience and patient loyalty has been closely examined. One University of Utah study found that a wait of [...]

    3 Tips for Using SurveyVitals Patient Comment Analysis July 06, 2021

    Patient comments help you get to the heart of your patient experience. Your quantitative patient experience survey scores highlight your strongest and [...]

    Celebrating Patient Experience Week

    Celebrating Patient Experience Week 2021 April 30, 2021

    Every year during Patient Experience Week, SurveyVitals takes the opportunity to express our gratitude for our clients who partner with us to improve [...]

    Improving Patient Perceptions

    Improving Patient Perceptions of Time Spent with their Providers April 27, 2021

    National data from SurveyVitals’ patient experience surveys shows that communication and adequate time with the provider are the two lowest-scoring [...]

    surveyvitals mobile app

    SurveyVitals Mobile App Now Available March 25, 2021

    At SurveyVitals, we understand the time constraints clinicians face when it comes to reviewing patient feedback. We created our mobile app, available [...]

    COVID Vaccination Card

    Patients seeking resources on scheduling COVID-19 vaccine March 18, 2021

    An analysis of patient comments in the first two months of 2021 shows a trend in patients seeking information on how to schedule a COVID vaccine. [...]
    Stethoscope

    Providing Test Results via the Patient Portal February 25, 2021

    A common concern expressed by patients is the communication of test results. Many medical practices have turned to patient portals to alleviate these [...]
    Temperature Check

    COVID-19 and Patient Anxiety: Top 5 Concerns February 03, 2021

    It’s not uncommon for patients visiting the doctor to experience anxiety related to their symptoms, diagnosis, or treatment. The spread of the novel [...]

    SPSQ Low Score Comment Prompts

    New Feature: SPSQ Low Score Comment Prompts February 03, 2021

    Better understand patient concerns with our low-score survey logic, now included on our Standard Patient Satisfaction Questionnaire (SPSQ). When [...]

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