National data from SurveyVitals’ patient experience surveys shows that communication and adequate time with the provider are the two lowest-scoring areas [...]
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Best Practice: Responding to Online Reviews March 09, 2021
Over 80% of patients turn to Google when looking for a new healthcare provider.
SurveyVitals’ online reputation tools
have helped boost client Google [...]
Tips to Ease Telehealth Wait Time Concerns March 04, 2021
Wait times have long been a common concern for patients at office-based medical appointments. When telehealth skyrocketed in popularity last year, it [...]
Four Ways Reception Affects the Patient Experience March 02, 2021
When measuring the patient experience, it’s important not only to examine the doctor-patient relationship and interactions with clinical staff, but also [...]
Providing Test Results via the Patient Portal February 25, 2021
A common concern expressed by patients is the communication of test results. Many medical practices have turned to patient portals to alleviate these [...]
COVID-19 and Patient Anxiety: Top 5 Concerns February 03, 2021
It’s not uncommon for patients visiting the doctor to experience anxiety related to their symptoms, diagnosis, or treatment. The spread of the novel [...]
New Features: Telehealth Survey and Updated Survey Interface February 03, 2021
The SurveyVitals solution is continuously evolving to fit our users’ unique needs–healthcare organizations of all sizes and specialties. Improvements and [...]
New Feature: SPSQ Low Score Comment Prompts February 03, 2021
Better understand patient concerns with our low-score survey logic, now included on our Standard Patient Satisfaction Questionnaire (SPSQ). When patients [...]
Surveys You Might Not Know SurveyVitals Offers February 03, 2021
SurveyVitals’ digital patient experience surveys help you gain a deeper understanding of your performance with immediate patient feedback. Did you know [...]
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