National data from SurveyVitals’ patient experience surveys shows that communication and adequate time with the provider are the two lowest-scoring areas [...]
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Providing Test Results via the Patient Portal February 25, 2021
A common concern expressed by patients is the communication of test results. Many medical practices have turned to patient portals to alleviate these [...]
MIPS 2021: Proposed Rule Key Takeaways February 03, 2021
The Centers for Medicare and Medicaid Services (CMS) has released the Quality Payment Program (QPP) proposed rule for the 2021 performance year. To [...]
COVID-19 and Patient Anxiety: Top 5 Concerns February 03, 2021
It’s not uncommon for patients visiting the doctor to experience anxiety related to their symptoms, diagnosis, or treatment. The spread of the novel [...]
New Features: Telehealth Survey and Updated Survey Interface February 03, 2021
The SurveyVitals solution is continuously evolving to fit our users’ unique needs–healthcare organizations of all sizes and specialties. Improvements and [...]
New Feature: SPSQ Low Score Comment Prompts February 03, 2021
Better understand patient concerns with our low-score survey logic, now included on our Standard Patient Satisfaction Questionnaire (SPSQ). When patients [...]
10 Million Surveys! February 03, 2021
Together with our clients, we reached 10 million surveys in the SurveyVitals comparative benchmark. Thank you for helping us achieve this incredible [...]
MIPS 2021: MVPs and QCDR Changes Coming February 03, 2021
Last week, CMS released the final rule for the changes to the Merit-Based Incentive Payment System (MIPS). While there are only minor changes to the [...]
MIPS 2020: Key Takeaways February 03, 2021
Last week, CMS released the final rule for the changes to the Merit-Based Incentive Payment System (MIPS) in 2020. Changes to the program next year are [...]
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