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Qualtrics Acquires SurveyVitals: Designing the Future of Experience Management for Healthcare

The Quality Payment Program (QPP) falls under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). It is a value-based program that determines reimbursement for clinicians treating Medicare patients.

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    Wait Times: Top 5 Patient Comments August 26, 2021

    The effect of wait times on the patient experience and patient loyalty has been closely examined. One University of Utah study found that a wait of [...]

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