The effect of wait times on the patient experience and patient loyalty has been closely examined. One University of Utah study found that a wait of [...]
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It’s almost time for eligible health plans to authorize a vendor to administer the Qualified Health Plan (QHP) Enrollee Experience Survey.
The Centers for Medicare and Medicaid Services (CMS) recently published the 2022 Outpatient Prospective Payment System (OPPS) and Ambulatory Surgical [...]