BOISE, ID - SurveyVitals, Inc., today announced its newly formed partnership with the Rural Collaborative (RC), a nonprofit organization that supports 21 rural health systems in Washington State. Together, utilizing SurveyVitals’ experience analytics platform to capture patient feedback, the partnership aims to inform and address the unique set of challenges faced by rural healthcare organizations.
“Real-time patient insights provide tremendous value in understanding and making forward progress at all levels of an organization,” said Blake Vosburgh, President of SurveyVitals. “We are thrilled to be working with the RC to help advance the voices of Washington healthcare leaders and patients through meaningful data.”
“SurveyVitals has been great to partner with for the Rural Collaborative. Responsive customer service makes the partnership easy, and they provide a modern interface for patient satisfaction surveys with real time results,” said Dr. Elya Prystowsky, Executive Director of the Rural Collaborative. “Our members have been pleased and the pricing is competitive.”
The SurveyVitals solution is designed to measure patient experience with overall care received from hospitals and health systems. Surveys rapidly gather feedback from patients via text message, email and interactive voice response call across key performance areas. Insights populate in real-time to support quick identification of improvement opportunities and interventions. This information serves to help support staff training, improve care transitions, prevent adverse outcomes, and deliver exceptional experiences for patients. To learn more about the SurveyVitals solution for hospitals and health systems, visit www.SurveyVitals.com or watch this short video.
About the Rural Collaborative
The Rural Collaborative is a 501c3 nonprofit organization operating out of Olympia, Washington with a mission to defend, create and design the future of rural health care through collective strategy and action. Twenty-one rural health systems make-up the membership of the Collaborative, providing care for over 480,000 Washingtonians in rural parts of the state. To learn more visit https://www.ruralcollaborative.com/.
For over 15 years, SurveyVitals mission has been to partner with healthcare organizations and providers to understand and improve the patient experience using innovative technology. SurveyVitals offers comprehensive solutions, including a unique blend of digital patient surveys, CMS-approved CAHPS administration, and online reputation tools to help organizations of all sizes and specialties meet their goals. Join the over 16,000 clinicians who are already experiencing the SurveyVitals difference. To learn more visit www.SurveyVitals.com
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