SurveyVitals has been approved by the Centers for Medicare and Medicaid Services (CMS) to administer the CAHPS survey for the new Primary Care First Program.
According to CMS, the Primary Care First model launching in 2021, was designed to enhance quality of care, improve patient experience of care, and reduce the cost of care provided. Primary care practices who participate in the Primary Care First program may receive additional revenue based on their performance.
In order to measure performance, CMS will use a set of clinical quality and patient experience measures to assess quality of care.
As an approved Primary Care First vendor, SurveyVitals can administer the Primary Care First Patient Experience of Care Survey (PCF-PECS). SurveyVitals has a proven track record as a CAHPS survey vendor, in addition to helping thousands of healthcare practices improve their patient experience scores.
June 30, 2021 is the deadline for Primary Care First practices to authorize a survey vendor. Reach out to us today to ensure you meet the deadline to participate in the PCF program this year.
For over 15 years, SurveyVitals mission has been to partner with healthcare organizations and providers to understand and improve the patient experience using innovative technology. In-depth, intuitive reporting tools provide actionable insights in real-time to support data-driven decision making. SurveyVitals offers comprehensive solutions, including a unique blend of digital patient surveys, CMS-approved CAHPS administration, and online reputation tools to help organizations of all sizes and specialties meet their goals.