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    Qualtrics Acquires SurveyVitals: Designing the Future of Experience Management for Healthcare

    I am excited to share the news that SurveyVitals has been acquired by Qualtrics.  

    I want to express my deepest gratitude to our clients, partners, and the team for bringing us to this point.  This milestone was made possible by you and your contributions to the SurveyVitals product and the incredible community we’ve built together over the last 20 years. 

    SurveyVitals was founded in 2002 with a mission to make a difference in healthcare by giving patients, employees, and partners a meaningful voice in sharing their experiences. During this time, we’ve grown together and accomplished so many things to be proud of. We truly believe our model is transformational and have watched the platform deliver results that have benefited both patients and healthcare providers. 

    I could continue to go on as I reflect on the SurveyVitals story and our experiences together, but I am so excited for the next chapter and what it will mean as we join the Qualtrics family.

    Why Qualtrics 

    SurveyVitals was one of the very first healthcare experience platforms to meet patients where they are -- on their terms and preferred devices.  Our proven approach to capturing real-time, actionable feedback has been fundamental to our client’s ability to improve the patient experience. With the most comprehensive CAHPS program roster in the industry, we’ve become a trusted, approved vendor for 11 CAHPS programs.

    Qualtrics is the leader and creator of the experience management category. Over 13,500 brands choose Qualtrics’ cloud-native platform, enabling them to capture, analyze and act on customer and employee feedback in real time. Qualtrics empowers organizations to design and continuously improve the experiences that drive engagement, prevent churn, grow revenue, and build and sustain relevance. 

    Accelerating our mission and bringing the value of the SurveyVitals solution to a wider audience is made possible by a partner like Qualtrics.

    The ability to understand and act on patient journeys in real time and meet CMS reporting requirements are both mission-critical to thrive in today’s changing landscape. Which is why I truly believe the combination of Qualtrics and SurveyVitals will disrupt experience management in healthcare. 

    Qualtrics' industry-leading technology paired with SurveyVital's experience as a trusted CMS survey partner, will provide customers with a powerful, single platform solution unlike any other.  

    What's Next?

    I’m incredibly excited about the opportunities that lie ahead. SurveyVitals has always been a solution designed and driven by our clients, and we can’t wait to bring your insights and experiences to the Qualtrics organization. 

    Only the right partnership would work for the SurveyVitals community, and we are confident that Qualtrics will not only meet expectations but exceed them.  As a part of the Qualtrics family, we will continue to develop and deliver innovative solutions that provide exceptional value to you and your team. You can also read more about this announcement from the Qualtrics team here

    We are so grateful you have been a part of our journey, and I look forward to a bright future together!

    Blake Vosburgh

    December 6th, 2021 Categories: