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Industry news, new features, and announcements

Providing Test Results via the Patient Portal

The Quality Payment Program (QPP) falls under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). It is a value-based program that determines reimbursement for clinicians treating Medicare patients.

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    MIPS 2020 Performance Year

    Cost Category Reweighted to 0% for the MIPS 2020 Performance Year May 24, 2021

    Last week, the Centers for Medicare and Medicaid Services (CMS) announced a reweighting of the Cost category for the Merit-based Incentive Payment [...]

    SurveyVitals is an Approved Primary Care First Survey Vendor

    SurveyVitals is an Approved Primary Care First Survey Vendor May 19, 2021

    SurveyVitals has been approved by the Centers for Medicare and Medicaid Services (CMS) to administer the CAHPS survey for the new Primary Care First [...]

    SurveyVitals Helping Human Resources

    4 Ways SurveyVitals can Help Human Resources May 07, 2021

    The SurveyVitals solution is primarily used to gather critical feedback from patients using our proprietary three-pronged contact approach. Digital [...]

    Celebrating Patient Experience Week

    Celebrating Patient Experience Week 2021 April 30, 2021

    Every year during Patient Experience Week, SurveyVitals takes the opportunity to express our gratitude for our clients who partner with us to improve [...]

    Improving Patient Perceptions

    Improving Patient Perceptions of Time Spent with their Providers April 27, 2021

    National data from SurveyVitals’ patient experience surveys shows that communication and adequate time with the provider are the two lowest-scoring [...]

    surveyvitals mobile app

    SurveyVitals Mobile App Now Available March 25, 2021

    At SurveyVitals, we understand the time constraints clinicians face when it comes to reviewing patient feedback. We created our mobile app, available [...]

    COVID Vaccination Card

    Patients seeking resources on scheduling COVID-19 vaccine March 18, 2021

    An analysis of patient comments in the first two months of 2021 shows a trend in patients seeking information on how to schedule a COVID vaccine. [...]
    MIPS 2021 Improvement Activities

    MIPS Improvement Activities Best Practices March 16, 2021

    Clinicians and groups participating in the Merit-Based Incentive Payment System (MIPS) must earn 40 points for Improvement Activities (IA) in order to [...]
    MIPS 2021 Program Overview

    MIPS Extreme & Uncontrollable Circumstances Application Extended March 11, 2021

    The Centers for Medicare and Medicaid Services (CMS) has reopened the extreme and uncontrollable circumstances exception application for the 2020 [...]
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