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    10 Million Surveys

    10 Million Surveys!

    Together with our clients, we reached 10 million surveys in the SurveyVitals comparative benchmark. Thank you for helping us achieve this incredible milestone!

    With over 16,000 clinicians across 85 specialties utilizing SurveyVitals at over 3,500 locations, we are excited to watch this benchmark continue to grow. Your partnership and each interaction with your patients strengthens the solution and continues to fuel our mission to improve care and the experiences of patients across the country every day.

    Ten million surveys comes on the heels of several new feature releases in 2019. Check them out here:

    Report Builder

    Upgrades to our custom reporting tool increased its speed and ability to analyze higher volumes of data, and introduced more comparison options, diverse filtering, and deeper comment analysis.

    Sentiment Analysis

    Using a machine learning algorithm, the new sentiment analysis feature measures the overall tone of text comments to help identify the most positive and negative feedback. The addition of sentiment analysis made it easier and faster for users to gain deeper insights from hundreds and even thousands of comments.

    Improvement Center

    We launched the Improvement Center in our client portal to aid providers in targeting improvement in the areas where it is needed most. The Improvement Center houses over 120 short videos and articles organized by question group.

    Provider Performance by Location

    Enhancements to the Location & Provider Details tool optimized how organization and division-level users capture provider performance. The Provider Scorecard breaks down each provider’s performance across multiple locations, making comparison of individual performance at one location versus another fast and easy.

    We look forward to continuing to enhance and grow our solution as we work toward the next 10 million surveys!

     

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    February 3rd, 2021 Categories: Portal, reporting, Patient feedback, Patient Satisfaction, Improvement, patient experience, Surveys